DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Object Repair Procedures
9-1794TONE-BD (Tone-Clock Circuit Pack)
9
n. Error Type 3840This error is not service-affecting and can be ignored. It
indicates that the circuit pack has received a bad control message from
the switch.
o. Error Type 3848
This error indicates that the Tone/Clock circuit pack had
a loss of clock. If error 2305 is also logged, see note (j).
p. Error Type 3872
These errors indicate this Tone/Clock circuit pack had a
loss of Data Clocks. This error will impact mainly users on station
connected to Digital circuit packs. These users could be with out service.
If error 2049 is also logged see note (i).
q. Error type 3999 indicates that the circuit pack sent a large number of
control channel messages to the switch within a short period of time. If
error type 1538 is also present, then the circuit pack was taken
out-of-service due to hyperactivity. If error type 1538 is not present, then
the circuit pack has not been taken out-of-service, but it has generated
50% of the messages necessary to be considered hyperactive. This may
be completely normal during heavy traffic periods. However, if this error
type is logged when the circuit pack is being lightly used, it may indicate a
problem with the circuit pack or the equipment attached to it.
System Technician-Demanded Tests:
Descriptions and Error Codes
Always investigate tests in the order presented in the table below when
inspecting errors in the system. By clearing error codes associated with the
SAKI
Reset Test
for example, you may also clear errors generated from other tests in
the testing sequence.
Order of Investigation
Short Test
Sequence
Long Test
Sequence
Reset Board
Sequence D/ND
1
SAKI Reset Test (#53) (a) X D
Clock Health Test (#46) X X ND
Control Channel Looparound Test
(#52)(a)
XX ND
Tone Generator Crosstalk Test (#90) (b) X ND
Tone Generator Transmission Test
(#40)(b)
XX ND
Tone Generator Audit/Update Test
(#41)(b)
XX ND
TDM Bus Clock Circuit Status Inquiry
Test (#148) (c)
XX ND
TDM Bus Clock Slip Inquiry Test
(#149)(c)(e)
XX ND
