DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Object Repair Procedures
9-1254PKT-INT (Packet Interface Circuit Pack)
9
1. Use the
display system-parameters maintenance
command to
determine the number of Packet Interface circuit packs logically or
physically present.
2. Insert the missing Packet Interface circuit pack into the system or
use the
change system-parameters maintenance
command to
change the entries for Packet Interface circuit packs to match those
actually present.
e. Error 50 indicates that the SPE is sending more downlink messages than
the Packet Interface can keep up with. This is an in-line error not produced
by any test. When this error is reported, application software is slowed
down to allow the Packet Interface to process existing downlink
messages. If there is a hardware problem, the Packet Interface test will
normally cause other errors to be logged. In the rare case where there are
no other PKT-INT errors logged but error 50 occurs more than 10 times in
the last hour, follow normal escalation procedures.
f. Error 100 indicates that the SPE requested a reset of Packet Interface
circuit packs on the active SPE as part of a Packet Interface circuit pack
recovery action. In a High Reliability or Critical Reliability system, an SPE
interchange will occur instead of a Packet Interface circuit pack reset, if
the health of the standby SPE allows an interchange.
1. If no other PKT-INT errors except error code 1 are present, this
means that that the Packet Interface circuit pack was in a fatal fault
state at the time of system initialization or SPE interchange and it
was reset successfully. No other actions are required.
2. If PKT-INT error codes other than error code 1 are present, refer to
the repair procedures for those errors to correct the failure.
g. Error 150 indicates that a SPE interchange occurred and that the Packet
Interface circuit pack was the cause of the spontaneous interchange.
1. If other PKT-INT errors are present, investigate those errors.
2. If no other PKT-INT errors are present, run the
test
packet-interface long clear
command and investigate any
failures.
h. Error 200 indicates that memory shadowing was turned off in preparation
for resetting a Packet Interface circuit pack on the active SPE in a system
with the High Reliability or Critical Reliability Configuration. No action
should be taken based on this error code. Normally, when the state of
health of the standby SPE allows an SPE interchange, an SPE interchange
will be requested instead of a Packet Interface reset. However, if the state
of health of the standby SPE does not permit an SPE interchange, the
Packet Interface circuit pack on the active SPE will be reset. As part of that
reset action, memory shadowing is turned off so that the Packet Interface
circuit pack on the standby SPE will be refreshed after the active Packet
Interface circuit pack is reset.
