DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Object Repair Procedures
9-1214PGATE-PT (Packet Gateway Port)
9
If a destination number is specified, verify that it is a valid extension on the
other machine. If the other machine is a DEFINITY Generic 3, follow the
procedure in the section that follows this one. If not, refer to the
maintenance maintenance documentation for the other machine.
If the link or channel is not known, scan the identification field for the
known machine name that has link connectivity to this machine. For each
line of data that matches, record the entire line. For links with remote
destination numbers, remove the TAC and verify that the number is valid
on the other machine. For Generic 3 machines this can be done using the
procedure in the section following this one. If there are no matches, you
must go back to the other machine and find out the channel number or the
application that uses the channel before continuing.
3.
display station
extension
Record the port associated with the extension.
4. If the destination number field is not ‘‘external,’’ then the number is a valid
extension on another machine. The destination number can also be
combined with a TAC. Run
list trunk-group
to find if a TAC is prepended
to the destination number. Record the trunk-group if a TAC has been
prepended.
5. Check the alarm and error logs for each extension, trunk-group or link. If
alarms or errors are present follow the repair procedures for that MO.
6. If the link continues to another machine, Use the channel number,
application, and identification field to continue the trace there. Repeat this
procedure for Generic 3 machines.
Tracing a Link Given a Port or Trunk
1.
display port UUCSSpp
a. Find out if the port connects to a data module or a trunk.
b. Record its extension or trunk group.
c. If it is a trunk group, run
display trunk
group#/member#. Record
the trunk access code (TAC) and go to the next step.
2.
display communications-interface links
a. Find the link that has the extension, destination number or TAC
located in the previous step. The TAC may be combined with a
remote extension.
b. Record the link, X.25 port, destination # or TAC and identification
field.
If the administration was done according to the documentation
guidelines, the identification field may contain what application is
running. This will give you some idea as to what other problems
might be related and the priority for fixing this problem.
