DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Object Repair Procedures
9-1213PGATE-PT (Packet Gateway Port)
9
■ Record the link, extension, destination number or TAC and the
identification field. The TAC may be combined with a remote
extension. Run
display dialplan
if there are questions as to valid
TAC numbers.
If the destination number is a local extension, then it is probably a
local data-module. This can be verified by running
display
data-module ext
.
4.
display communications-interface hop-channels
Check if the link and processor channel found in the previous steps is
listed in this form. If it isn’t, then the major pieces of the link on this switch
have been located. If the link is connected to another link, copy down all
the information for that hop-channel. With the link and channel that are
connected repeat steps 2 - 4. This should be repeated until there are no
more links that are connected to any of the links uncovered to this point.
For each link that goes to another machine follow the next instructions in
the next section to obtain the MOs on the other machines. If the machine is
not a Generic 3, consult the repair procedures for that machine.
5. For each extension located run
display data-module ext
to find the port
and the board. The port and board should then be tested to find out if this
MO is having problems. The repair section for each MO should be
consulted to understand and fix the problem.
6. For each TAC located, run
display trunk-group tac
tac# to find the trunk
group. The alarm and error logs should be checked for entries against this
trunk group. Alternatively, the trunk group can be tested using
test
trunk-group
trunk number. Refer to the repair section for that trunk type if
problems are found.
Tracing a Link When a Hop-Channel Is Involved
This problem may be reported in several different ways. Typically a given
application on switch ‘‘A’’ in a DCS configuration is down. Using the steps in the
section following this one, you find that the application connects to switch ‘‘B’’
over channel ‘‘x.’’ This section shows how to continue the tracing procedure on
switch B. The extension on switch B that terminates the physical link may or may
not be known. If the number of the channel to B is not known, begin at the
second step.
1. display communications-interface hop-channels
Find the link that uses the known channel. Record the link/channel pairs
2. display communications-interface links
Look at the links found in the previous step. One of the links should point
back to the other switch or adjunct. Record the X.25 extension, destination
number and identification field for each link.
