DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Object Repair Procedures
9-1147PDATA-PT (Packet Data Line Port)
9
Locating MOs When the Data Application Link
Fails
This sequence of steps should be used if the application is experiencing
problems and the health of the ports is unknown.
1. Using column three of the commands table below, find the command to
display the status of the application link. Enter the command to confirm
the health of the link. If the command requires a data-module extension,
enter
list data-module
to determine the extension.
2. If column two of the table below shows there is a link MO for the
application, enter
display alarms
and
display errors
. If there are alarms
or errors against the MO, follow the repair procedures for that MO.
3. Using column 4 of the table below, find the command to display the
extension of the application link. Enter the command and record the
extension.
4. Enter
status data-module
ext for the extension found in the previous step.
Record any connected ports.
5. If there are connected ports enter
display port
UUCSSpp and record the
extension for each port. The equipment type displayed should be
SYSTEM
PORT DATA MODULE
. Run
status data-module
ext for the connected
port. Record the associated PDATA port.
6. If there are no connected ports, follow the steps in
Testing the System Port
Pool
above to isolate or exonerate the system ports.
7. For each port, application extension, and connected Data Line and PDATA
ports, check the alarm and error logs for entries against these ports.
Follow the repair procedures for each port with problems.
8. Enter
list sys-link
and look for a SAP-type link with a port location that
matches the PDATA port. Check the alarm and error logs for entries
against the SYS-LINK. Follow repair procedures for SYS-LINK problems.
Locating MOs When Only a Problem Port Is
Known
A system port problem may originate in any of the following three components.
You may not know at first which is causing the problem.
■ The application port
■ The PDATA port
■ The Data Line port
