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DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Object Repair Procedures
9-1500STBY-SPE (Standby SPE Maintenance)
9
Figure 9-89. Resolving Standby-SPE Errors
Resolving Handshake Failure
When handshake fails, a major alarm with error 1 is repeatedly logged against
STBY-SPE reflecting the fact that over a 2-minute period, no successful
communication has occurred with the standby SPE. When the system is in lock
mode, handshake is taken down with no alarm or error logged. When the
standby SPE is busied out, handshake communication is kept up. If handshake
should fail during busyout, the major alarm will not appear, but error 1 and the
usual busyout warning alarm with error 18 will be logged. You can always
determine if handshake is up with status spe.
Order of
Investigation
NO
NO
NO
NO
Standby SPE!
Fully In-Service
YES
YES
YES
YES
See Resolving Handshake Failure
See Resolving Refresh Problems
See Resolving Shadowing Failure
See Resolving Poor Health
Is the Standby SPE Refreshed?
SOH "functional"?
Is the Standby SPE
Is Memory Shadowing on?
Is Handshake communication Up?
Fix the Handshake Problem
Fix the Shadowing Problem
Fix the Refresh Problem
Fix the Health Problem