DEFINITY Enterprise Communications Server Release 7
Maintenance for R7r
555-230-126
Issue 4
June 1999
Maintenance Object Repair Procedures
9-946ISDN-SGR (ISDN-PRI Signaling Group)
9
Table 9-362. Descriptions and Recommendations for Error Types 3840-3928
Error
Code Description Recommendation
3842 A request has been made
to use a transit network or
common carrier that cannot
be accessed.
1. From the circuit pack and port number (in the Aux Data
field), determine the trunk group against which the error
was reported.
2. Check all routing patterns containing this trunk group for
validity of interexchange carriers requested (IXC field).
3846 The far-end switch has
indicated that the
B-channel (trunk) is not
acceptable for use in the
call for which it was
requested.
This could indicate an administration problem (for example,
the local switch and the far-end switch have different
B-channels administered), or could reflect the occurrence of
a normal race condition (for example, the local switch has
requested use of a B-channel which the far-end switch had
just reserved for use on another call).
1. From the circuit pack and port number (in the Aux Data
field), determine the trunk group against which the error
was reported.
2. Issue the status trunk command for the indicated trunk.
3) Refer to the ‘‘DS1 ISDN Trunk Service States’’ and
‘‘ISDN-PRI Trunk Service States’’ sections of ISDN-TRK
for recovery suggestions.
3858 Similar to Error Type 1. The
switch sent an ISDN
message to the far-end
switch or terminal adapter
which did not respond in
the allotted time.
Follow same recommendations as for Error Type 1.
3878 The far-end switch has
indicated that the network
is not functioning correctly
and that the condition may
last a relatively long period
of time (for example,
immediately re-attempting
the call may not be
successful).
1. From the circuit pack and port number (in the Aux Data
field, determine the trunk group against which the error
was reported.
2. Consult with the network provider to determine the
nature and expected duration of the out of service
condition.
3. Consider modifying all routing patterns containing this
trunk group, to route calls around the network which is
out of service.
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