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10. Solving Operation
Problems
Reading Reports
Error Report
An Error Report is printed if a mes-
sage cannot be successfully sent or re-
ceived.
Possible causes include a problem
with your machine or noise on the
telephone line. If an error occurs dur-
ing transmission, resend the original.
If an error occurs during reception,
ask the sender to resend the message.
Note
r If an error happens frequently,
contact your service representa-
tive.
r The “Page” column gives the total
number of pages. The “Page Not
Sent” column gives the number of
pages not sent or received success-
fully.
Power Failure Report
CAUTION:
Even if the main power switch is
turned off, the contents of the ma-
chine memory (for example, pro-
grammed numbers) will not be lost.
However, if power is lost for about
one hour because the main power
switch is turned off, there is a power
cut, or the power cable is removed,
contents of the Fax memory will be
lost. Lost items will include any fax
messages stored in memory using
Memory Transmission/Reception,
Auto Document, Confidential Recep-
tion, Memory Lock, or Substitute Re-
ception.
If a file has been deleted from memo-
ry, a Power Failure Report is auto-
matically printed as soon as the
power is restored. This report can be
used to identify lost files. If a memory
stored for Memory Transmission was
lost, resend it. If a message received
by Memory Reception or Substitute
Reception was lost, ask the sender to
resend it.
• When you disconnect the power
plug from the wall outlet, always
pull the plug (not the cable).
