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Appendix C: Smarttool
Smarttool is an Application which is run on a PC or a
Casiopea Palm-Top. This application may be used with the
following Fisher & Paykel products :-
• Smartdrive. Phase 1-5. Washing Machine.
• ActiveSmart. Refrigerator.
• DishDrawer. Dishwasher.
The fault information is downloaded from the products
front panel LEDs via a light pen. For a PC this is part no.
425930D The PC connection is made to a serial port via a
DB9 connector. The Casiopea, part no. 813140 is available
as a complete product including the light pen.
Smarttool is considered an essential tool for servicing the
ActiveSmart refrigerator, however it is less essential with
Smartdrive and DishDrawer, but will easily provide all the
service information.
The information displayed on Smartdrive includes
• Product Description and phase
• Fault Information (up to the last 4 faults).
• Fault codes 81-106 are ‘Comms’ faults. Smarttool may
not always be able to diagnose these faults.
• Service Information
From Diagnostic Mode press the START
button to begin a download. The optical
download is performed on the Spin LED. If
the download is not received first time hold
the light pen at a different angle or distance.
The Smarttool software may be downloaded from the Fisher and Paykel web site.
NB. The first version of Smarttool used the Palm Pilot. Smarttool no longer supports this product.