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6.3 Flooding
• Check inlet hoses are not leaking.
• Check drain hose is inserted correctly, and that the drain is not blocked.
• Check water valves are not jammed on, or dripping when off.
• Has the pressure pipe been connected when the bowl contained water? The pressure pipe must be
connected when the bowl is empty, otherwise flooding may occur on the next cycle. Alternatively
Smartdrive may get Fault Code 11.
• Often caused by Smartdrive leaking or over sudsing. See section 6.4.
• The pressure transducer in the Motor Controller is faulty, but only if showing a fault code.
6.4 Leaking
• Check for obvious signs of leaks from taps, inlet hoses, inlet washers, water valves and mixing
chamber. There should be no signs of water within the topdeck area.
• Check for obvious signs of leaks in the standpipe, drain hose, pump, and air bell. The pump can leak if
the pump bracket is not secured properly.
• Check size setting of Smartdrive is correct.
• Check that the high water level is acceptable. Acceptable
limits are 10-110mm from the top of the agitator to the
water. If it is less than 10mm, then splashing may be a
problem. Empty bowl, remove then refit pressure pipe to
Motor Controller, then retest. If water level is outside
these limits, replace Motor Controller.
• If all these fail the best way to check leaks is to fill the
bowl with water and detergent and identify the leak
point. If there is no service hatch, the feet may be fully
extended.
• Otherwise it could be that Smartdrive was overloaded or
in a humid environment. Too much detergent could have
been used.
• Phase 1-3. A new neck ring for the outer bowl will
reduce ‘phantom’ suds leaks. Changing the impellor on
the pump should also reduce the incidence of these
leaks.
• Phase 1. See WM65 in the Appendix B. Water can leak
onto the floor during spin.
6.5 Noisy
If the user is complaining about noise it may be in a number of different areas. Is the noise during spin? Is
it a banging sound, this would typically be the drain hose, inlet hoses, mains lead or harness. If it is an out
of balance noise check level, bias spring and balance rings. If it is a ‘clunk’ that occurs up to 3 times per
cycle, this would be a bowl check. It occurs when Smartdrive is draining and ¾ empty. This is a ‘feature’
and a noise that cannot be reduced.
• Is Smartdrive level and on all four feet equally.
• Check the mains lead, inlet hoses and drain hose outside the wrapper, behind Smartdrive.
• Check the harness and drain hose inside is not banging on the wrapper during spin.
• Check bias spring is fitted correctly.