Whirlpool GVW9959K-0 Washer User Manual


 
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PROBLEM POSSIBLE CAUSE SOLUTION
Won’t Drain
Foreign material in pump, tub
sump or drain hoses.
Pump impellar cracked/broken.
Pump bound.
Pump motor failure.
Clear foreign material.
Check pump for proper movement and
check for impellar problems. Replace
pump as needed.
Check pump motor windings resis-
tances. Check wiring harness connec-
tions at pump motor and motor control-
ler.
Check for shipping material left in
washer. Check for proper levelling and
adequate floor support.
Check the rear levelling legs for proper
installation and free movement. Check
front legs for level and wrench tighten
lock nuts against washer cabinet.
Check for water in balance ring. If ring
is cracked and not holding water, replace
balance ring. Check for proper fit on spin
basket.
Check basket drive block for tight fit on
spin basket. Check that drive block is
keyed to the spin tube and the spanner
nut is tightened.
Check Hot/Cold inlet valve solenoids for
continuity. Replace log valve if defec-
tive.
Check ATC sensor by measuring
resistaance between P13-7 and P13-8
at the machine control harness connec-
tor. Resistance should be between 74
and 24 k-ohms.
See ATC test. If supply water, inlet
valves and sensor pass test, replace
machine control board.
Check pump motor windings and wiring
harness connectors.
Check pump for cracked/broken impel-
ler. Check impeller drive connector at
pump motor.
Check recirc tube for blockage and
proper connection to tub recirc spout.
See “Display Fault/Error Codes” (next
section)
Washer Vibrating
Incorrect Water
Temperature
Hot/Cold water inlet valve(s) in-
operative.
Automatic Temperature Control
sensor out of range.
Incorrect input from machine
control board.
Pump motor not running in recirc
mode.
Pump inoperative.
Recirculation tube blocked or
improperly connected to tub
recirc spout.
Won’t Recirculate
Rinse Water
Improperly installed.
Levelling legs not properly in-
stalled.
Balance ring cracked or loose on
basket.
Basket drive block loose or im-
properly installed.
Display Flashing