E - 20
• ( JAM error )
Paper Inlet Jam
• Does paper jam at the inlet when the power is turned on?
• YES Is the paper located above the sensor plate (Inlet)?
• YES Remove the paper.
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• NO Is the sensor plate (Inlet) operating normally?
• NO Replace the sensor plate (Inlet).
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• YES Replace the power supply board or inlet sensor.
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• NO When the paper is fed in, does the paper inlet jam occur?
• YES Is the paper being fed to above sensor plate (Inlet)?
• YES Is the sensor plate (Inlet) operating normally?
• NO Replace the sensor plate (Inlet).
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• YES Clean the Inlet sensor on the power supply board or replace the
power supply board or Inlet sensor.
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• NO Replace the roller-A or roller-B.
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• NO Are the roller-A and roller-B rotating?
• YES Set the paper properly.
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• NO Is the pulse motor turning?
• YES Replace planet gear.
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• NO Is the connector cord being connected properly?
• NO Connect the connector cord properly.
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• YES Check the coil resistance (approx. 32Ω) of the pulse motor.
Is is normal?
• NO Replace the pulse motor.
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• YES Replace the OLEV-11 PCB.
