
Digital Monitoring Products XR500 Series Canadian Programming Guide
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23.3 Using the 984 Command Function
Thisfeatureallowsyoutoconnecttoaservicereceiver,isusedprimarilytobringanewaccounton-line
anduploadpanelprogrammingcompletedinRemoteLink™.
Note:WhennotintheProgrammingMenu,thefunction984+COMMANDcanbeenteredatthekeypad,
and a remote options menu appears. This menu contains the following options:
NUMBER:
The panel allows you to enter into the keypad a phone number you want the panel to dial.
Enteranyrequiredprexesandareacodes.
AftercompletingpanelprogramminginRemoteLink,setatrap
toseizethepanelwhenitcalls.TrapsaresetbyselectingPanel>Trap.RefertotheRemoteLinkUser’s
Guide(LT-0565),ortheRemoteLinkHelpFile.
Then,fromthepanel,enter984andpresstheCOMMANDkey,whilethepanelisintheStatusList.The
keypad display changes to NBR TEST PICKUP. Press the Select key under NBR. Enter the phone number
fortheservicereceiverconnectedtotheRemoteLinkcomputer.Presseachnumberkeyslowlyand
deliberately. The panel dials each number as it is pressed. If you make a mistake, press the Back Arrow
key.ThepanelstopsdialingandreturntotheStatusList.
Youcanenterupto32charactersforthephonenumber.Onceyouhaveentered16characterstheLCD
displayisfull:PresstheCOMMANDkeytoenterthenal16characters.Toentera#(poundsign)pressthe
‘0’thenthefourth(farright)Selectkey,andtoenteran*(asterisk)pressthethirdSelectkey.Program
apausebyenteringtheletterP.ProgramCIDmessagecommunicationbyenteringtheletterTintherst
position.Cancelcallwaitingbyentering*70Pastherstcharacters.Thesecharactersarecountedas
partoftheallowable32characters.PressCOMMANDafteryouenterthephonenumber.
ThepanelcallsthereceiverconnectedtoRemoteLinktodownloadthenewprogramming.RemoteLink
then traps the panel.
Note: Thepanelmakestenattemptstoreachthereceiver.Whileattemptingtocontactthereceiver,if
the panel needs to send an alarm report, the panel stops dialing and uses the phone line to send its report.
TEST: The panel allows you to perform a Communication Status Test on each component of the
panel’scellularornetworkcommunicationpaths.WhiletheStatusListdisplays,enter984andpressthe
COMMANDkey.ThekeypaddisplaychangestoNBR TEST PICKUP. Press the Select key under TEST to
allow the panel to perform a Communication Status Test. The display prompts the user for a user code to
be entered. The user code must have the authority to perform a System Test.
Upon entry of a Cell or Network path when prompted, the test runs and the results display on the keypad.
See Diagnostic Functions section for a description of the Communication Status results.
PICKUP: ThepanelpicksupthephonelinewhenRemoteLink™callsin.Thephonemustberinging
beforeselectingPICKUP.
AftercompletingpanelprogramminginRemoteLink,connecttothepanelby
selectingPanel>Connect.RefertotheRemoteLinkUser’sGuide(LT-0565),orHelpFileforcomplete
information about connecting to panels.
Whilethepaneldisplaysinthestatuslistandthetelephonelineatthepanelrings,enter984andpress
theCOMMANDkey.ThekeypaddisplaychangestoNBR TEST PICKUP. Press the Select key under PICKUP
to allow the panel to seize the line. The panel immediately seizes the phone line and sends a carrier
tonetothereceiver.Avericationprocessoccursand,ifsuccessful,thepanelgrantsremoteaccesstoits
programming and Event Buffer.
Afterthepanelhasseizedtheline,sendthelefromRemoteLinkbyselectingPanel>Send.RemoteLink
thenuploadsthenewprogrammingintothepanel.YoumayalsoRequestEventsbyselectingPanel>Request
EventsinRemoteLink.Thepanelbeginssendingthersteventoraccessthatoccurredonorafterthestart
datespeciedbyRemoteLinkandnishesbysendingthelasteventoraccessthatoccurredonorbeforethe
enddatespeciedbyRemoteLink.Ifnecessary,aRequestEventsuploadinprogresscanbecancelled.
Keypad Displays
WhenthePICKUP option is used, the keypad displays LINE SEIZED. This indicates that the panel has
seized the line and is executing its program. If the line cannot be accessed, or if the PICKUP option is
used before all connect attempts are made, the keypad displays SYSTEM BUSY.