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Load is wrinkled, twisted or tangled
Did you unload the washer promptly?
Unload the washer as soon as it stops.
Did you use the right cycle for the load
being washed?
To reduce wrinkling, tangling and twisting,
select a cycle with low wash and spin speeds,
such as Delicate or Handwash/Wool.
Did you overload the washer?
The wash load must be balanced and not
overloaded. Loads should move freely during
washing to reduce wrinkling, tangling and
twisting.
Was the wash water warm enough to relax
wrinkles?
If safe for the load, use warm or hot wash
water. Use cold rinse water.
Are the hot and cold water hoses re
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versed?
A hot rinse followed by spin will cause wrin-
kling. Check that the hot and cold water hoses
are connected to the correct faucets. If the
hot and cold water inlet hoses are reversed,
the washer will display an “HC” error code
at the end of the cycle. If an error code does
not appear but you are experiencing poor
washing performance, check to see whether
the inlet hoses are reversed. See “Connect
the Inlet Hoses,” page 2-6.
Stains, gray whites, dingy colors
Did you properly sort the load?
Dye transfer can occur when mixing whites
and colors in a load. Sort dark clothes from
whites and lights.
Was the wash temperature too low?
Use hot or warm washes if safe for the load.
Make sure your hot water system is adequate
to provide a hot water wash.
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Did you use enough detergent, or do you
have hard water?
Use more detergent for washing heavy soils
in cold or hard water. Water temperature
should be at least 60
°F (15.6°C) for soap to
dissolve and work properly. For best perfor
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mance, use the detergent manufacturer’s
recommended amounts.
Did you follow the manufacturer’s direc
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tions when adding detergent and fabric
softener?
Measure detergent and fabric softener. Use
enough detergent to remove soil and hold
it in suspension. Dilute fabric softener and
add to the rinse portion of a cycle only. Do
not drip fabric softener onto clothes.
Is there above average iron (rust) in water?
You may need to install an iron filter.
Did you add detergent to the dispenser?
For best results, use the dispenser to dis
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solve the detergent.
Did you add fabric softener directly to
the load?
Use your fabric softener dispenser. Do not
drip fabric softener onto clothes.
Did you use a fabric softener dispensing
ball?
Use the fabric softener dispenser provided
with the washer. Dispensing balls will not
operate correctly with this washer.
Did you unload the washer promptly?
To avoid dye transfer, unload the washer as
soon as it stops.
Did you add detergent, chlorine bleach or
fabric softener too late in the cycle?
Detergent, chlorine bleach, and fabric soft-
ener should be added to the dispensers
before starting the washer.
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