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25 / EN
Washing Machine / User’s Manual
Problem Reason Solution
Programme time does not
countdown. (On models with
display) (*)
Timer may stop during water intake. The timer indicator will not countdown until the
machine takes in adequate amount of water. The
machine will wait until there is a sufficient amount
of water to avoid poor washing results due to
lack of water. The timer indicator will resume
countdown after this.
Timer may stop during the heating step. The timer indicator will not countdown until the
machine reaches the selected temperature.
Timer may stop during the spinning step. The automatic unbalanced load detection system
might be activated due to the unbalanced
distribution of the laundry in the drum.
Programme time does not
countdown. (*)
There might be an unbalanced load in the machine. The automatic unbalanced load detection system
might be activated due to the unbalanced
distribution of the laundry in the drum.
Machine does not switch to
spinning step. (*)
There might be an unbalanced load in the machine. The automatic unbalanced load detection system
might be activated due to the unbalanced
distribution of the laundry in the drum.
The machine will not spin if water is not drained
completely.
Check the filter and the drainage hose.
Excessive foam might have occurred and the
automatic foam absorption system might have been
activated due to too much detergent usage.
Use the recommended amount of detergent.
Washing performance is poor:
Laundry turns gray. (**)
Insufficient amount of detergent has been used over a
long period of time.
Use the recommended amount of detergent
appropriate for water hardness and the laundry.
Washing was done at low temperatures over a long
period of time.
Select the proper temperature for the laundry to
be washed.
Insufficient amount of detergent is used with hard
water.
Using an insufficient amount of detergent with
hard water causes the soil to stick on the cloth
and this turns the cloth into gray over time. It is
difficult to eliminate graying once it happens.
Use the recommended amount of detergent
appropriate for water hardness and the laundry.
Too much detergent is used. Use the recommended amount of detergent
appropriate for water hardness and the laundry.
Washing performance is poor:
Stains persist or the laundry is not
whitened. (**)
Insufficient amount of detergent is used. Use the recommended amount of detergent
appropriate for water hardness and the laundry.
Excessive laundry was loaded in. Do not overload the machine. Load with
amounts recommended in the "Programme and
consumption table".
Wrong programme and temperature were selected. Select the proper programme and temperature for
the laundry to be washed.
Wrong type of detergent is used. Use original detergent appropriate for the
machine.
Too much detergent is used. Put the detergent in the correct compartment. Do
not mix the bleaching agent and the detergent
with each other.
Washing performance is poor: Oily
stains appeared on the laundry. (**)
Regular drum cleaning is not applied. Clean the drum regularly. For this, please see
4.4.2.
Washing performance is poor:
Clothes smell unpleasantly. (**)
Odours and bacteria layers are formed on the drum as
a result of continuous washing at lower temperatures
and/or in short programmes.
Leave the detergent drawer as well as the loading
door of the machine ajar after each washing. This
will help prevent a humid environment favorable to
bacteria from occuring in the machine.