Troubleshooting
Troubleshooting
The powered device won't boot up after reflashing finished.
Send the MX3X to LXE Service and Support to be reflashed.
Warning: Opening the device e.g. exchanging Flash cards, removing endcaps or access panels, etc. could void the
user's authority to operate this equipment.
Battery State and OS Upgrade
LXE recommends a fully charged main battery be installed in the MX3X prior to reflashing or upgrading the operating system. A
prompt may appear when the battery reaches Critical Low that informs the user there is not enough power in the main battery to
perform the update.
The operating system will not be able to execute the OS update when the battery level is too low (25% or less), as there is a
high risk that the power remaining in the battery expires when executing the update and the MX3X will be left in an inoperable
state.
When main battery power level is too low, connect external power to the MX3X before performing the reflash procedure. Do not
disconnect external power before the reflash process is complete.
E-EQ-MX3XRG-W-ARC [ 177 ] MX3X Reference Guide
