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WARRANTY & REPAIR INTRAC-305
Page 84 INTRAC-305 MANUAL - Issue 3.2 © Advantech Wireless
AMT Limited will investigate the fault, determine the most
effective repair technique and issue a repair cost estimate.
Repair work will not commence until the cost is authorised by
the customer either by a Purchase Order or through a Repair
Contract.
In certain circumstances repairs may be carried out on site by
prior agreement.
Documentation On completion of the repair the unit(s) will be returned to the
customer together with a Repair Report and a repair contact
name at Advantech AMT Limited.
Return shipment The repaired unit(s) will be returned to the originating location
with Advantech AMT Limited bearing the cost of shipment
and in transit damage or loss.
The equipment may be returned to some other location at the
request of the customer subject to the shipment cost being
the same as, or less than, that to the original location.
Invoices for repairs not covered by a warranty will be issued
at the time the equipment is despatched. The Invoice(s)
is/are payable within 30 days.
Warranty of repairs Advantech AMT Limited will warrant the repaired unit, in
respect of the work and material of the repair, for a period of
ninety (90) days from the date of return of the unit to the
customer. However where the remaining time of the standard
warranty exceeds 90 days the repaired unit will be warranted
for that remaining period.
NOTE Advantech AMT Limited reserves the right to charge for
rectification of any faults caused as a result of attempts to
repair equipment by third parties.