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PROBLEM
POSSIBLE CAUSE ACTION
1. MOTOR WILL NOT
RUN
2. NO AGITATE OR
SPIN BUT MOTOR
RUNS
3. WATER WILL NOT
ENTER MACHINE.
4. WATER LEVEL
TOO LOW.
5. MACHINE WILL
NOT AGITATE.
6. INTERMITTENT
AGITATE.
No/low voltage to machine
Thermal overload tripped
Timer switches
Poor connection on timer
Motor centrifugal switch
Motor disconnect block loose
Motor
Wiring harness
Incorrect harness wiring
Water level switch
Pump jammed
Gearcase jammed
Lid open in spin cycle
Broken motor coupler
Internal gearcase problem
Water turned off at supply
No/low voltage to machine
Water temperature switch
Timer switches
Wiring harness.
Poor connection at water inlet
valve solenoid
Water level switch
Incorrect harness wiring
Water level switch out of calibration
Customer misunderstanding of
correct water level
Water Level Switch out of calibra-
tion.
Wiring harness
Motor
Stripped agitator spline
Damaged agitate cam
Damaged agitate gear
Broken agitator shaft
Pause in timer
Damaged agitate cam
Agitate gear clutch teeth worn or
broken
Section One - Part D
DIAGNOSIS AND TROUBLESHOOTING
Check supply voltage (100-130 volts)
Check Overload
Check continuity
Secure terminal
Check continuity
Secure disconnect block
Check windings
Check continuity
Check harness connections
Check continuity
Replace pump
Replace gearcase
Close lid
Replace coupler
Replace gearcase
Check faucet - turn on
Check supply voltage (100-130 volts)
Check continuity
Check continuity
Check continuity of wiring
Secure terminal
Check continuity
Check harness connections
Replace switch
On Highest setting, water level should
be 14” from basket bottom.
Replace Water Level Switch (Do NOT
attempt to change calibration)
Check continuity
See problem 1
Replace agitator
Replace gearcase
Replace gearcase
Replace gearcase
Normal condition
Replace gearcase
Replace gearcase
NOTE: In diagnosing this
problem, start the washer. If
the motor runs in either agi-
tate or drain, the motor is OK.
DIAGNOSIS AND TROUBLESHOOTING CHART