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SECTION XI
WARRANTY INFORMATION
A. RETURNING WARRANTY CARD(S)
1. Before any dryer leaves the ADC factory test area, a warranty card is placed on the back side of the main
door glass. These warranty cards are intended to serve the customer where we record the individual
installation date and warranty information to better serve you should you file a warranty claim.
a. If a warranty card did not come with your dryer, contact the ADC Warranty Department or ADC Service
Department at (508) 678-9000.
B. PARTS
For a copy of the ADC commercial warranty covering your particular dryers, contact the ADC distributor from
whom you purchased the equipment and request an ADC warranty form. If the distributor cannot be contacted
or is unknown, warranty information can be obtained from the factory by contacting the ADC Warranty Department
at (508) 678-9000.
NOTE: Whenever contacting the ADC factory for warranty information, be sure to have the dryer’s
model number and serial number available so that your inquiry can be handled in an
expeditious manner.
C. RETURNING WARRANTY PARTS
ALL dryer or parts warranty clams or inquiries should be addressed to the ADC Warranty Parts Department.
To expedite processing, the following procedures must be followed:
1. No parts are to be returned to ADC without prior written authorization (“Return Material Authorization”)
from the factory.
NOTE: An R.M.A. (“Return Material Authorization”) is valid for only sixty (60) days from date of
issue.
a. The R.M.A. issued by the factory, as well as any other correspondence pertaining to the returned parts,
must be included inside the package with the failed merchandise.