Additional Troubleshooting
67
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If the machine is still not operating satisfactorily, contact your sales or service
representative. Consult with the store where the printer was purchased for in-
formation about the location of sales or service representatives.
Alert Resolving is set for send-
ing e-mail, but no Alert-re-
solved e-mail is sent.
If the power of the main unit is turned off after an Alert oc-
curs, the Alert is resolved during the time the power is off: no
Alert-resolved e-mail is sent.
Alert Occurrence and Alert Re-
solving are set for sending e-
mail, but while no Alert Occur-
rence mail is received, Alert-re-
solved e-mail is received.
Alert-notification e-mail is not sent if the problem is resolved
before sending. However, an Alert-resolved e-mail is sent.
Alert-notification level was
changed, and e-mail stopped ar-
riving.
If an Alert-notification e-mail, set with the earlier notification
level, arrives, later e-mail will not be sent, even if the notifi-
cation level is changed after.
When no date information is in-
cluded in sent e-mail, the mail
server has a malfunction.
Make the setting for obtaining time information from the
SNTP server. Refer to the Web Image Monitor's Help to the
settings.
Printing using Bluetooth is
slow.
When using the optional Bluetooth interface unit, do the fol-
lowing;
•Transmit fewer print jobs.
• Make sure no IEEE 802.11b (wireless LAN) or other Blue-
tooth devices are in use.
Note
❒ Interference may occur with the IEEE 802.11b wireless
LAN interface board. Such interference may affect the
transmission speed and other functions.
• Transmissions between the client computer and the ma-
chine can be blocked by obstructions. Move the machine
or client computer if necessary.
Note
❒ When you use a Bluetooth connection, print jobs are
transmitted relatively slowly.
Problems Solutions
KirP4GB_Mainte-F6_FM_forPaper.book Page 67 Thursday, May 12, 2005 11:48 AM
