Other Printing Problems
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If the problem cannot be solved, contact your sales or service representative.
The printed image is dif-
ferent from the image on
the computer.
When you use some functions, such as enlargement and reduction,
the layout of the image might be different from that shown in the
computer display.
It takes too much time to
resume printing.
The data is so large or complex that it takes time to process it. If the
Data In indicator is blinking, the data processing is being done.
Just wait until it resumes.
Changing the paper feed direction may sometimes reduce the time
to resume printing.
The image is printed in
the wrong orientation.
Set the correct orientation under the “PCL Menu” with the control
panel. See “Making Printer Settings Using the Control Panel”, Soft-
ware Guide.
Confirm that the setting of orientation has been set in the applica-
tion you use.
Set the correct paper size and feed direction that matches tray set-
tings on the RPCS printer driver.
Part of the image cannot
be printed.
A paper size which is smaller than that selected in the application
is used for printing. Load the correct size of paper.
Network configurations
you have made do not be-
come effective.
Print a configuration page and check the network settings.
A portion of the image is
not printed or an error oc-
curred in the PostScript
printer driver when print-
ing with PCL or the Post-
Script printer driver.
You can print using the procedure below.
•Set [Memory Usage] in the System Menu to [Font Priority] on the
control panel.
Important
❒ Return the setting to [Font Priority] after you have finished
printing. If the setting is left as [Font Priority], continuous print-
ing speed may decrease, two-sided printing may be canceled
or a job reset may occur during continuous printing.
• If the entire image is not printed out properly even after chang-
ing the above setting, add an additional memory unit.
The paper size appears on
the control panel and
printing is not performed
with PDF Direct Print.
When using PDF Direct Print, printout requires paper set within
the PDF file. When a message indicating a paper size appears, ei-
ther place the indicated size in the paper tray, or perform Form
Feed.
Also, if [Sub Paper Size] in the System Menu is set to [On], printing
is performed assuming letter size and A4 size to be the same size.
For example, When a PDF file set to A4 size paper is printed using
PDF Direct Print and letter size paper is installed in the paper tray,
the file will print out. This applies similarly to the opposite case.
Status Possible Causes, Descriptions, and Solutions
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