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PROBLEM
WON’T POWER UP. (touch-pads
do not respond when pressed)
WON’T START CYCLE
WON’T SHUT OFF
CONTROL WON’T ACCEPT
SELECTIONS
WON’T DISPENSE
WON’T FILL
POSSIBLE CAUSE/TEST
Note: Possible Cause/Tests MUST be performed in the sequence
shown for each problem.
1. Check the line voltage and for blown fuses.
2. Check for voltage going to Central Control Unit (CCU) by listen
ing for a click in the CCU when unit is plugged in. If no click
replace CCU.
3. Unplug the unit before continuing.
4. Check continuity of line cord and line filter.
5. Check harness connections to CCU.
6. Check touch-pad/LED assembly.
1. Open and close the door. The door has to be opened between
consecutive wash cycles.
2. Check the door switch/lock unit using the diagnostics.
3. If Door is Locked, Drain the Unit.
4. Check the wire harness connections.
5. Check the touch-pad/LED assembly.
1. Check for a Fault/Error Code on the display.
2. Press PAUSE/CANCEL button on the touch-pad twice.
3. Check the touch-pad/LED assembly
4. Check that the Drain hose and Drain Pump Filter is clear of
foreign objects and not plugged.
5. Check Drain Pump.
6. Check the CCU.
1. Press PAUSE/CANCEL button on the touch-pad twice.
2. Drain the unit, then check that the Drain hose and Drain Pump
Filter is clear of foreign objects.
3. Check/ Replace Touch-pad/LED assembly.
4. Check harness connections.
5. Check the CCU.
1. Verify the unit is level.
2. Verify Dispenser Drawer is not clogged with detergent.
3. Check water connections to the unit and within the unit. Check
for plugged screen in water source.
4. Check Dispense motor.
5. Check harness connections.
6. Check CCU.
1. Check installation.
2. Check inlet valves.
3. Check water connections to the unit and within the unit. Check
for plugged screen in water source.
4. Check Operating Pressure Switch.
5. Check the CCU.
6. Check under problem “WON’T DISPENSE”
TROUBLESHOOTING GUIDE