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Troubleshooting and Information codes
Information codes
If your washing machine malfunctions, you may see an information code on the display. If this happens,
please check the table below and try the suggested solution before calling Customer Service.
CODE SYMBOL SOLUTION
dE
• Make sure the door is firmly closed.
• Make sure that no laundry is caught in the door.
4E
• Make sure the water supply tap(s) are turned on.
• Check the water pressure.
• Clean the mesh filters of water supply intakes.
5E
• Clean the debris filter.
• Make sure the drain hose is installed correctly.
UE
• The laundry load is unbalanced. Redistribute the load. If only one item of
clothing needs washing, such as a bathrobe or pair of jeans, the final spin
result might be unsatisfactory and a "UE" error message will be shown in the
display window.
cE/3E/Uc
• Call customer service.
For any codes not listed above, or if the suggested solution doesn’t fix the problem, call your Samsung
Service Centre or local Samsung dealer.
F400E_WF70F5E_NonBubble-03262C-01_EN.indd 37 2013-01-18 �� 1:54:33