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Fabric Care Product Updates
Maytag and Whirlpool Front Load Direct Drive Washers
No Spin or Wet Clothes Complaint
Model Numbers:
WFW94HEX*0 WFW95HEX*0
WFW97HEX*0 MHW6000X*0
MHW7000X*0
Serial Numbers: Prior to C053
Customer Concern:
The customer may experience the washer not compleng the cycle, not spinning, not drain-
ing or wet clothes at the end of the cycle.
Cause:
1. Single item loads may create an “o balance” condion that will prevent the washer
from reaching full speed spin.
2. If this is not the case, the control soware may be detecng an out of balance condi-
on.
Correcon:
If the cause is item #2 above, Order and replace the Central Control Unit (CCU). The soware
has been updated to resolve these complaints.
Model Number Control Part Number
WFW94HEX*0 W10384503
WFW95HEX*0 W10384504
WFW97HEX*0 W10384505
MHW6000X*0 W10384506
MHW7000X*0 W10384507