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The KVM-9000 is a complete standalone computer. The software it runs is called the
firmware. The firmware of the KVM-9000 can be updated remotely in order to install new
functionality or special features.
A new firmware update is a binary file which will be sent to you by email or which you can
download from the supplier web site. If the firmware file is compressed (file suffix .zip) then
you must unzip it before you can proceed. Under the Windows operating system you may
use WinZip from http://www.winzip.com/ for uncompression. Other operating systems might
provide a program called unzip.
Before you can start updating the firmware of your KVM-9000 the new uncompressed
firmware file has to be accessible on the system that you use for connecting to the
KVM-9000.
Updating the firmware is a three-stage process:
• Firstly, the new firmware file is uploaded onto the KVM-9000. In order to do that you need
to select the file on your local system using the button “ Browse ” of the Upload Firmware
panel. Once the firmware file has been uploaded, it is checked whether it is a valid firmware
file and whether there were any transmission errors. In case of any error the Upload
Firmware function will be aborted.
• Secondly, if everything went well, you see the Update Firmware panel. The panel shows
you the version number of the currently running firmware and the version number of the
uploaded firmware. Pressing the button “Update” will store the new version and substitute
the old one completely.
Warning
This process is not reversible and might take some minutes. Make sure the
KVM-9000 's power supply will not be interrupted during the update process,
because this may cause an unusable card.
• Thirdly, after the firmware has been stored, the panel will request you to reset the
KVM-9000 manually. Half a minute after the reset, the KVM-9000 will run with the new
firmware version and should be accessible. However, you are requested to login once
again.
Warning
The three-stage firmware update process and complete consistency check are
making a mistake in updating the firmware almost impossible. However, only
experienced staff members or administrators should perform a firmware update.
Make sure the KVM-9000 's power supply will not be interrupted!