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© Copyright 2005, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without
the expressed written consent of the publisher.
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Table of Contents
Section 1 – Safety Information
General Safety Precautions .....................................3
Important Safety Instructions ..................................4
Locating an Authorized Servicer ............................6
Section 2 – Introduction
Customer Service ....................................................7
Model Identification ................................................8
Section 3 – Troubleshooting
1. WE-8 Control Has No Visible Display (P and
N-Voltage Models) ........................................10
2. WE-8 Control Has No Visible Display (Q and
X-Voltage Models) ........................................14
3. No Fill Analysis .............................................18
4. Water Runs Continuously into the Washer-
Extractor .........................................................22
5. Door Lock Switch Analysis: Display Shows
“Door Error” ..................................................26
6. Door Lock Switch Analysis: Display Reads
“Please Close Door” .......................................30
7. Door Lock Switch Analysis: “Door Won’t
Unlock” ..........................................................34
8. No Output Voltage to Components ................38
9. No Motor Operation With No AC
Drive Fault .....................................................42
10. No Motor Operation With AC Drive Fault ....46
11. The Motor is Running, But at an Abnormal
Speed ..............................................................50
Preliminary Checks:.....................................50
Secondary Checks:.......................................50
Calibration of the Machine...........................50
12. No Spin ..........................................................51
13. Machine Did Not Fill Alarm Analysis ...........52
14. Empty Alarm Analysis ...................................56
15. Automatic Supply Dispenser Analysis ..........60
16. No Keypad Board Functions ..........................62
17. Excessive Cycle Time ....................................63
18. Excessive Vibration and/or Noise
During Spin ....................................................64
Section 4 – Service Procedures
19. Top Cover Removal and Replacement ..........65
20. Keypad Removal and Installation ..................65
21. Computer Board Removal and Installation ...66
22. Keymode Switch Removal and Installation ...69
23. AC Drive Switch Removal and Installation ..70
24. Rear Panel Removal and Replacement ..........71
25. Side Panel Removal and Installation .............71
26. Drive Belt Removal and Replacement ...........72
27. Water Valve Removal and Replacement .......73
28. Drain Valve ....................................................74
29. Door Gasket Removal and Replacement .......74
30. Motor Removal and Replacement
(18, 25, 35, 55 and 75-Pound Capacity
Models) ..........................................................75
31. Motor Removal and Replacement
(100, 135 and 165-Pound Capacity Models) .76