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Problem solving guide
69
General problems with the washing machine
Problem Cause and remedy
The machine shakes
during the spin cycle.
The machine feet are not level.
L
evel the machine and adjust the feet correctly.
The laundry has not
been spun properly and
is still wet.
The machine detected an imbalance during the final
spin cycle and reduced the spin speed automatically.
Include both lar
ge and small items in the load as
this will give better distribution during spinning.
Strange pump noises
can be hear
d.
This is not a fault.
These slurping noises occur at the end of the pump
sequence as a normal
part of operation.
Large amounts of de‐
t
ergent residue remain
in the detergent dis‐
penser drawer.
The water pressure is too low.
Clean
the water inlet filter.
It
may be useful to select the Water plus option.
Powder detergent used in conjunction with water
soft
eners tends to become sticky.
In futur
e, add washing powder into the dispenser
drawer first, and then add the water softener.
Fabric conditioner is
not
completely dis‐
pensed or too much
water remains in the
compartment.
The siphon tube is not correctly positioned or is clog‐
ged.
Clean
the siphon, see "Cleaning and care - Clean‐
ing the detergent dispenser drawer".
The display is dark. The display has switched off automatically to save
ener
gy (Standby mode).
P
ress a button. Standby comes to an end.