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Problem solving guide
71
An unsatisfactory wash result
Problem Cause and remedy
Liquid detergent does
not
give the required re‐
sult.
Liquid detergents usually contain no bleaching
age
nts. They do not remove fruit, coffee and tea
stains.
Use the Miele
2 Phase System. The targeted addi‐
tion of UltraPhase 2 during the wash process re‐
moves stains effectively.
Use a general purpose powder detergent contain‐
ing a bleaching agent.
Grey, greasy particles
cling to washed laun‐
dry.
Insufficient amounts of detergent were used to break
down the particles of grease in heavily soiled laundry.
Use mor
e detergent.
Befor
e washing the next load, run the Mainte‐
nance wash using Miele machine cleaner or a
powder detergent.
White residues which
loo
k like powder deter‐
gent are seen on dark
textiles after washing.
The detergent contained compounds (zeolites) to aid
wat
er softening which are not soluble in water. These
have ended up on the laundry.
T
ry and brush off the residues with a soft brush
once the laundry is dry.
W
ash dark textiles using a detergent which con‐
tains no zeolites. Liquid detergents usually contain
no zeolites.
Use the Dark garments / Denim programme for
dark coloured laundry.