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14-5
NO. Type Part Situation Solution
method
Before consulting cause Management
1 DRUM
WASHER
(MODE
NAME :
Q1*3*)
appear
ance part
Being opened & closed
bad/Being attached &
detached bad
AS rere
commended
In case of
a cover not
being
opened
or closed
- Door is not opened during washing. For models
applied with the boiling or drying the door will not
open until the interior temperature decreases
to a certain safe level. In other cases you are
recommended our engineer’s inspection.
2 DRUM
WASHER
(MODEL
NAME :
Q1*3*)
appear
ance part
Label(sticker) being
detached
consulting …for the specifi ca
tion or label of
product lead the
customer to attach
diretly or send the
engineer to do so.
For other advertise
ment or PR label it
may not be at
tached.
- Is it the label for advertisement? Is it the label
for standards or attentions? -If it is for advertise-
ment it does not matter for the function or the
use even though it is not attached since it is not
related to the function and use. -If it is for st
3 DRUM
WASHER
(MODEL
NAME :
Q1*3*)
appear
ance part
Accessories being not
included
AS rere
commended
..Check whether the
componets are
same as those in
the manual. If not
contact to SVC.
- Sir we really apologize to you for the inconven-
ience that we made from our product which was
bought by you on the basis of your trust in us.
We will try our best to clear your inconvenience
(by mail).
4 DRUM
WASHER
(MODEL
NAME :
Q1*3*)
appear
ance part
Color coming off/rust AS rere
commended
It may be oc
curred when
the machine
is installed in
the humid
place which
causes the
rust or dis
coloring.
- Being rust or being discolored during the use
is normal and natural according to the times and
its use.(except the case occurred at the innitial
purchase). The replacement of case will be
charged and in order to prevent the corrosion
change the location
5 DRUM
WASHER
(MODEL
NAME :
Q1*3*)
display
part
Display part being not lit
up/ not being cleared
AS rere
commended
It is a
symptom
occurred
when it is in
stalled in the
humid place
or the water
is entered its
inside.
- Dry the front operation part a little with the
drier and you are recommended our engineer’s
inspection if it does not work even after doing so.
6 DRUM
WASHER
(MODEL
NAME :
Q1*3*)
display
part
Character being broken
on display
AS rere
commen
ded
- In this case you are recommended our
engineer’s inspection.
7 DRUM
WASHER
(MODEL
NAME :
Q1*3*)
display
part
Display not being cleared AS rere
commen
ded
- In this case you are recommended our
engineer’s inspection.
8 DRUM
WASHER
(MODEL
NAME :
Q1*3*)
display
part
Display malfunction AS rere
commen
ded
- In this case you are recommended our
engineer’s inspection.
9 DRUM
WASHER
(MODEL
NAME :
Q1*3*)
door re
lated
Door sensor not being
detected
Others - In this case you are recommended our
engineer’s inspection.
10 DRUM
WASHER
(MODEL
NAME :
Q1*3*)
a noise A noise being occurred
intermittently during
washing
General
consulting
Please check
whether a
washer is
installed and
used with
removing
the safety
device posi
tioned at its
rear.
- You are recommended our engineer’s inspec-
tion if the safety device is removed and there is
no foreign material such a coin or pin inside.
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