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Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1
OL-1846-06
Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1
Configuring Cisco Unity for the Integration
Configuring Cisco Unity for the Integration
After ensuring that the Cisco Unity server is ready for the integration by completing the appropriate
tasks in the Cisco Unity Installation Guide, perform the following procedures to confirm that the
integration is enabled and to enter the port settings.
To confirm that the integration is enabled
Step 1 On the Cisco Unity server, go to the Cisco Unity Administrator by doing one of the following:
• In Internet Explorer, go to http://<server name>/web/sa.
• Double-click the desktop shortcut to the Cisco Unity Administrator.
Step 2 Go to System > Licensing > Licensed Features.
Step 3 In the Integration field, confirm that the setting is Serial for a single phone system integration or
Multiple Integrations for a dual phone system integration.
Step 4 If the setting is not Serial or Multiple Integrations, contact your sales representative for the necessary
system key.
Step 5 Go to System > Switch. Confirm that the settings match those in the following table. If the settings are
incorrect, integration features may not be enabled.
Step 6 Enter the codes that turn message waiting indication on and off. The MWI codes are located in the Active
Switch Setting area at the top of the Switch Settings page.
Step 7 Click the Save icon.
To enter port settings
Step 1 In the Cisco Unity Administrator, go to System > Ports.
Step 2 Select a port in the table.
Step 3 Indicate the settings for the port.
For best performance, use the first voice messaging ports for incoming calls and the last ports to dial out.
This helps minimize the possibility of a collision, in which an incoming call arrives on a port at the same
time that Cisco Unity takes the port off-hook to dial out.
Table 22 Switch Settings
Switch Parameter Required Setting
Manufacturer Avaya
Model Definity Gx
Switch PBX Software Version All (Analog MWI)
Integration Serial