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Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 3.1
OL-1846-06
Dual Phone System Integration
Changing Cisco Unity Administrator Settings
or the number of licensed voice ports on the system key, whichever is lower. In other words, the number
of ports available for Cisco CallManager is the difference between the number of licensed voice ports
on the system key and the number of ports assigned to the circuit-switched phone system.
Step 4 Enter an extension for each port.
Step 5 Specify other settings as applicable. For each phone system, confirm that an appropriate number of ports
are used to answer calls and to dial out for message waiting indicators (MWIs), message notifications,
and Media Master recordings by phone.
Step 6 Click the Save icon.
Caution The port range for each phone system must be set as specified in Step 2 and Step 3 above. If
there is a port range mismatch, Cisco Unity will be unable to answer incoming calls and to
dial out.
To Select Which Phone System Subscribers and Call Handlers Use
For existing subscriber templates, subscriber accounts, and call handlers, Cisco Unity uses the
circuit-switched phone system as its default. Therefore, during the initial setup of the dual phone
integration, you will modify only those pages that will be using Cisco CallManager. Note that changes
made to subscriber templates do not affect existing subscriber accounts.
Step 1 In Cisco Unity Administrator, go to the applicable page:
• Subscribers > Subscriber Template > Profile
• Subscribers > Subscribers > Profile
• Call Management > Call Handlers > Profile
Step 2 In the Switch list, select the applicable phone system.
Step 3 Adjust other settings as applicable. For more information, refer to the Cisco Unity Administrator Help.
Caution If the Switch setting on the Profile page for the subscriber or call handler does not match the
phone system actually used by a subscriber or call handler, Cisco Unity will not be able to
transfer calls to or from the subscriber or call handler. Additionally, Cisco Unity will be
unable to turn the MWIs for the subscriber on or off and will be unable to reach the extension
for the subscriber when recording by phone with Media Master.
To Select Which Phone System Cisco Unity Uses for Message Notification
If subscribers use message notification, you can select which phone system Cisco Unity dials out on
when notifying subscribers of new messages. Note that changes made to subscriber templates do not
affect existing subscribers.
Step 1 In Cisco Unity Administrator, go to the applicable page:
• Subscribers > Subscriber Template > Message Notification
• Subscribers > Message Notification