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Rinsing performance is
poor.
Intermediate spins may be
skipped.
There may be an imbalance of
laundry in the machine. The laundry
in the drum may be tangled up
too much. Laundry should be
rearranged and re-spun. No spinning
is performed when the laundry is
not evenly distributed in the drum
to prevent any damage to the
appliance and to its environment.
The amount and storage
conditions of the detergent used
might not be appropriate.
Store detergents in a cool and dry
place. Do not keep them under high
temperatures.
Not using HE detergent Use HE detergent.
Using excessive amount of
detergent
Reduce the amount of detergent.
Drain hose may be folded.
Check the drain hose and straighten
if necessary.
Drain pump filter or drain itself
may be clogged.
Clean the drain pump filter (See
“User maintenance instructions” ). If
the house drain pipes are clogged,
call a plumber for assistance.
Detergent or softener
residue in the dispenser/
Too much water
remains in the softener
compartment.
Detergent (powder) may have
been put in wet dispenser
drawer.
Dry the dispenser drawer before
putting in powder detergent.
Detergent (powder) may have
gotten damp.
Store detergent in a cool and dry
place. Do not keep them under high
temperatures.
Softener may be too dense or
concentrated.
Dilute the softener by pouring some
warm water on it (dilute up to max
fill line).
Water pressure might be low.
Detergent might be mixed with
the bleach/softener.
Softener/bleach should not come
into contact with detergent when
being added.
Washer vibrates, shakes
or makes too much
noise.
Feet might require adjustment.
Adjust the washer feet (See
“Levelling the Washer”).
Shipping bolts might not have
been removed.
Remove the shipping bolts (See
“Removing Transport/Shipping
Bolts”).
There may be a small amount of
laundry in the drum.
Add more laundry to the drum for
even load distribution next time you
operate the washer.
The drum may be overloaded or
the clothes may be distributed
unevenly.
Reduce the amount of laundry in the
drum or balance the load by hand
next time you operate the washer.
The appliance might be touching
a solid surface.
Ensure that nothing touches the
washer.
Strange noise in the
drain pump.
This is not a problem. Lapping
sound is normal at the end of the
drain operation.
It is not harmful to your washer.
39 EN