37 EN
Washing performance is
poor: Stain could not be
removed, not cleaned.
Laundry could not be
whitened.
Wrong program cycle and
temperature might have been
selected.
Select the proper program cycle
and temperature for the laundry to
bewashed(See“LaundryTips”&
“ProgramCycleSelection”).
Using insufficient amount of
detergent.
Use the recommended amount of
HE detergent appropriate for water
hardness and soil level of laundry.
Using wrong type of detergent.
Use liquid detergent for cold wash
cycle for good wash results. Use
proper detergents recommended for
wools, handwashable and delicate
items.
Mixing different sorts of items.
Sort the laundry according to
care labels and user manual (See
“Laundry Tips”).
Mixing different types of laundry
additives.
Putthedetergentinthecorrect
compartment of dispenser (See
“Detergent Dispenser”).
Do not mix detergent with bleaching
agent or fabric softener.
Excessive laundry may be loaded
into washer.
Do not load the washer in excess.
Washing performance is
poor: Oily stains appear
on laundry.
Oily accumulations of prior wash
cycles on the drum may have
stuck to the laundry.
Washer must be operated empty at
sanitary cycle with detergent.
The detergent may have
been placed into the wrong
compartment;thedetergentmay
be mixed with the softener.
Softener should not come into
contact with detergent when being
added.
Bad odor in the drum
and detergent dispenser.
Such odor and bacteria layer
may be formed on the drum as a
result of continuous washing at
lower temperatures and/or in short
programs. Leave the dispenser
drawer as well as the loading door
ajar after each washing. Thus, a
humid environment favorable for
bacteria cannot be created inside
the machine.
For monthly cleaning procedure of
the drum, See “Cleaning the Drum”.
Wash and clean the dispenser
with warm water frequently (See
“Cleaning Detergent Dispenser”).