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e. Specify whether the part(s) being returned is for a replacement, a credit, or a refund.
NOTE: If a part is marked for a credit or a refund, the invoice number covering the purchase of the
replacement part must be provided.
NOTE: Warranty tags (ADC Part No. 450064) are available at “no charge” from ADC upon request.
3. The company returning the part(s) must clearly note the complete company name and address on the
outside of the package.
4. ALL returns must be properly packaged to insure that they are not damaged in transit. Damage claims are
the responsibility of the shipper.
IMPORTANT: No replacements, credits or refunds will be issued for merchandise damaged in transit.
5. ALL returns should be shipped to the ADC factory in such a manner that they are insured and a proof of
delivery can be obtained by the sender.
6. Shipping charges are not the responsibility of ADC. ALL returns should be “prepaid” to the
factory. Any “C.O.D.” or “COLLECT” returns will not be accepted.
IMPORTANT: No replacements, credits, or refunds will be issued if the claim cannot be processed
due to insufficient information. The party filing the claim will be notified in writing,
either by “FAX” or “CERTIFIED MAIL - Return Receipt Requested,” as to the
information necessary to process claim. If a reply is not received by the ADC
Warranty Department within thirty (30) days from the FAX/letter date, then no
replacement, credit, or refund will be issued, and the merchandise will be discarded.