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SECTION V
WARRANTY INFORMATION
A. RETURNING WARRANTY CARD(S)
1.
Before any dryer leaves the
ADC factory test area, a warranty card (ADC Part No. 112254) is placed
on the back side of the main door glass. These warranty cards are intended to serve the customer
where we record the individual installation date and warranty information to better serve you should
you file a warranty claim.
a. If a warranty card (ADC Part No. 112254) did not come with your dryer, contact the ADC
Warranty Department or ADC Service Department at (508) 678-9000.
B. PARTS
For a copy of the ADC commercial warranty covering your particular dryer(s), contact the ADC
distributor from whom you purchased the equipment and request dryer warranty form ADC
Part No. 450199. If the distributor cannot be contacted or is unknown, warranty information can be obtained from
the factory by contacting the ADC Warranty Department at (508) 678-9000.
NOTE: Whenever contacting the ADC factory for warranty information, be sure to have the dryer's
model number and serial number available so that your inquiry can be handled in an
expeditious manner.
C. RETURNING WARRANTY PARTS
ALL dryer or parts warranty claims or inquires should be addressed to the ADC Warranty Parts
Department. To expedite processing, the following procedures must be followed:
1. No parts are to be returned to ADC without prior written authorization ("Return Material
Authorization") from the factory.
NOTE: An R.M.A. ("Return Material Authorization") is valid for only sixty (60) days from date of issue.
a. The R.M.A. issued by the factory, as well as any other correspondence pertaining to the returned
part(s), must be included inside the package with the failed merchandise.