Filter
Top Products
American Dispensing Company
88 Currant Road / Fall River, MA 02720-4781
16
SECTION V
WARRANTY INFORMATION
A. RETURNING WARRANTY CARD(S)
1. Before any water vending machine leaves the ADC factory test area, a warranty card (ADC Part No.
112253) is placed on the left inside wall of the machine. These warranty cards are intended to serve the
customer where we record the individual installation date and warranty information to better serve you
should you file a warranty claim.
a. If a warranty card (ADC Part No. 112253) did not come with your water vending machine, contact the
ADC Warranty or Service departments at (508) 678-9000.
B. PARTS
For a copy of the ADC commercial warranty covering your particular water vending machine(s), contact the
ADC distributor from whom you purchased the equipment and request water vending machine warranty form
ADC Part No. 182700. If the distributor cannot be contacted or is unknown, warranty information can be
obtained from the factory by contacting the ADC Warranty Department at (508) 678-9000.
NOTE: Whenever contacting the ADC factory for warranty information, be sure to have the dryer's
model and serial numbers available so that your inquiry can be handled in an expeditious
manner.
C. RETURNING WARRANTY PARTS
ALL water vending machine or parts warranty claims or inquires should be addressed to the ADC Warranty
Parts Department. To expedite processing, the following procedures must be followed:
1. No parts are to be returned to ADC without prior written authorization ("Return Material Authorization")
from the factory.
NOTE: An R.M.A. ("Return Material Authorization") is valid for only sixty (60) days from date of
issue.
a. The R.M.A. issued by the factory, as well as any other correspondence pertaining to the returned
parts, must be included inside the package with the failed merchandise.
2. Each part must be tagged with the following information:
a. Model and serial numbers of the water vending machine from which part was removed.
b. Nature of failure (be specific).
c. Date of water vending machine installation.