Inter-Tel 3000
Administrator’s Manual
EXTERNAL FORWARDING .........................................................................................................
34
TO RESTRICT AN EXTENSION FROM FORWARDING CALLS TO AN EXTERNAL
NUMBER ........................................................................................................................
34
TO FORWARD ALL CALLS OR EXTERNAL CALLS ONLY TO AN EXTERNAL
NUMBER ........................................................................................................................
35
GROUP FORWARDING ................................................................................................................
35
SETTING A GROUP FORWARDING FROM A SYSTEM PHONE...............................
35
TO CANCEL GROUP FORWARDING ..........................................................................
35
CONFERENCE CALLS..................................................................................................................
36
TO SET UP AN INTERNAL CONFERENCE.................................................................
36
TO SET UP AN EXTERNAL CONFERENCE................................................................
36
USING YOUR DIGITAL TELEPHONE SET WITH A HEADSET ................................................
36
TO MAKE AN INTERNAL OR EXTERNAL CALL WHEN USING A HEADSET.......
36
TO END A CALL WHEN USING HEADSET ................................................................
36
TO ANSWER A CALL WHEN USING A HEADSET ....................................................
36
HANDSET MONITOR....................................................................................................................
37
INCOMING CALL HANDLING.....................................................................................................
37
INCOMING CALLS TO INDIVIDUAL EXTENSIONS .................................................
37
INCOMING CALLS TO A RING GROUP......................................................................
37
INCOMING CALLS TO A HUNT GROUP ....................................................................
37
EXTENSION GROUPS...................................................................................................................
38
GROUP PROGRAMMING..............................................................................................
38
HUNT GROUP TIMER...................................................................................................
39
LOGGING IN AND OUT OF HUNT GROUPS ..............................................................
39
OUTGOING GROUPS....................................................................................................................
39
TO PROGRAM LINES INTO GROUPS FOR ACCESS USING THE CODES 9 OR 760 -
769...................................................................................................................................
39
INCOMING RINGING PROGRAMMING......................................................................................
40
DAY SERVICE / NIGHT SERVICE...............................................................................................
40
TO SET THE AUTOMATIC START AND END TIMES FOR NIGHT SERVICE .........
40
TO MANUALLY TURN ON NIGHT SERVICE.............................................................
41
TO HAVE NIGHT SERVICE REMAIN ON OVER WEEKENDS..................................
41
AUTO-ATTENDANT .....................................................................................................................
42
DIALING # WHEN LISTENING TO THE AUTO ATTENDANT GREETING..............
42
DIALING # WHEN LISTENING TO A STANDARD MAILBOX GREETING..............
42
DIALING # WHEN LISTENING TO A MESSAGE-ONLY VOICE MAILBOX ............
42
DIALING MORE THAN ONE DIGIT.............................................................................
43
DIALING AN INVALID NUMBER................................................................................
43
DIALING INCOMPLETE NUMBERS............................................................................
43
DIALING WHEN IN THE RECORDING PHASE ..........................................................
43
USEFUL SAMPLES OF DIGIT TRANSLATION (SINGLE DIGIT DIAL THROUGH)
43
AUTO-ATTENDANT PROGRAMMING .......................................................................
44
COURTESY SERVICE ...................................................................................................................
46
TO PROGRAM THE COURTESY SERVICE.................................................................
46
DIRECTORY SERVICES ...............................................................................................................
47
SIMPLE DIRECTORY SERVICE...................................................................................
48
DIAL NAME DIRECTORY SERVICE ...........................................................................
48
DIAL NAME DIRECTORY PROGRAMMING ..............................................................
49
