Samsung WF393BTPAWR Washer User Manual


 
19
TROUBLE DIAGNOSIS
Wrong Water Temperature
Check if both of the water taps are fully open.
Make sure the domestic water heater is set to deliver water lower than 120°F (49°C) hot water at the tap.
Also check water heater capacity and recovery rate.
If the water heater is located far from the washer, screw out the hot water tap and let its water pass until you
get hot water.
Too Hot/Too Cold: Reduced amount of water is supplied while PCB controls the inux to regulate the actual
temperature of the water in the tub. This may appear to be signicantly hotter/colder than expected.
Check if the temperature selection is correct.
Disconnect inlet hoses from the Water Valve and remove any residue in the inlet screens.
Noisy and/or Vibration/Walking
Check if the washer is leveled and the lock nuts are tightened up on the bottom plate.
Check if all of the shipping bolts and spacers are removed from the back panel.
Check if load is big enough and there is no unbalance.If there is not enough load, put in a few towels to balance it.
Check if the motor is fastened enough.
Remove various trouble contributors (such as dust coat on the oor).
Rubber Feet Leaving Marks on Floor
Use a pencil eraser to remove mark.
Walk washer into location, do not drag.
Additive Cups Full of Water
Small amount of water in bottom of additive cups is normal.
Remove and wash Dispenser Tray, removable Cup, and Rinse Cap.
Level washer.
Buttons do not Respond
Option and Function buttons respond dierently according to each cycle.
Child Lock feature has been selected. To disable feature press and hold Temp and Spin simultaneously until a
beep is heard.
When display shows “End”, only the Power button will function. Press Power and make new cycle selections.
TROUBLE SHOOTING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer
before servicing, unless testing requires power.
WARNING
WF395BTP-03144B-01_EN.indd 19 2012-10-19 �� 2:05:56