Samsung WF393BTPAWR Washer User Manual


 
16
TROUBLE DIAGNOSIS
No Water Fill
Perform Quick Test Mode. Check all of Water Valves visually.
(Pre Wash Valve, Cold Water Valve, Bleach Water Valve, Softener dispenses using Cold & Bleach Water Valve,
and Hot Water Valve.)
Check if water taps are turned on fully.
Check Water Valves and Water Level Sensor (Refer to PCB Connector Check)
Check if there is any kink in inlet hoses.
Check if inlet screens are clogged up.
Check if water has enough pressure. If so, nd out its contributors.
Check if there is any frozen area in the unit (Drain Hose, etc)
Measure the resistance of Water Valve Coil.
(It should read 1.18K ohms. Check Pin#1 of CN2 and PIN#1,2,7,8,9 of CN3)
Check Pressure S/W and PCB for loose connections. (Refer to PCB Connector Check.)
Tub Full of Suds
Go to “Will Not Drain” and “Will Not Spin” and check the draining.
Check PCB and Drain Pump for any loose wire connection.
Perform Quick Test Mode or Board Output Test to drain.
Use HE (High-Eciency) or low sudsing detergent specially formulated for front load washers.
Reduce the amount of detergent for that specic load size and soil level. Keep in mind that towel creates
more suds generally.
Reduce the amount of detergent when water is soft, or laundry is small or lightly soiled.
Do one more washing cycle with cold water and a table spoon of salt without detergent.
TROUBLE SHOOTING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer
before servicing, unless testing requires power.
WARNING
WF395BTP-03144B-01_EN.indd 16 2012-10-19 �� 2:05:56