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Troubleshooting
Is Adobe Reader installed?
If you have uninstalled Adobe Reader, install using the following procedures.
1
Select [start] - [Run], input [c:\util\reader\AdbeRdr60_enu_full.exe], then select [OK].
Install Adobe Reader by following the instructions on the screen.
2
Update Adobe Reader to its latest version.
If your computer is connected to the Internet, start up Adobe Reader and select [Help]
- [Update].
If your computer is not connected to the Internet, select [start] - [Run], input
[c:\util\reader\Acro-Reader_6.0.2_Update.exe], then select [OK].
Reference Manual
The Reference Manual is
not displayed
Battery Indicator
The red indicator lights
The red indicator blinks
The orange indicator blinks
The battery level is very low (the charge is approx. 9% or less).
Connect the AC adaptor. You can use the computer when the battery indicator light is
orange. If you do not have an AC adaptor, save your data and power off your computer.
After replacing the battery pack with a fully charged one, turn your computer on again.
Quickly save your data and power off your computer. Remove the battery pack and dis-
connect the AC adaptor, then connect them again.
If the problem persists, contact your technical support office ( page 50). The battery
pack or charging circuit may be defective.
Battery cannot be recharged temporarily because the internal temperature of the battery
pack is outside of the acceptable temperature range for recharging. Once the allowable
range requirement is satisfied, charging begins automatically. Your computer can be used
normally in this state.
If the DVD-ROM & CD-R/
RW drive vibrates exces-
sively or is noisy
Cannot eject disk
Cannot play back TV pro-
grams recorded on a com-
mercial DVD recorder
Is the disk bent or labeled?
Check to see if the disk is inserted correctly, and is in good condition. If the disk is good
and inserted correctly, set [CD/DVD Drive Speed] to [Low] in the Setup Utility. (
“Setup Utility”)
When writing to a CD using B's Recorder, you can minimize vibration while writing by
setting the writing speed at [8x] or less.
Is the computer powered on?
The drive power/open switch works only when the computer's power is on. Turn the
computer on, and then slide the drive power/open switch to the right.
To remove a disk when the computer is powered off, insert a pointed object (e.g., the
bent-out tip of a paper clip, or the tip of a pencil or ballpoint pen) into the emergency hole,
and then move. ( page 28)
Have you set [CD/DVD Drive Power] in the Setup Utility to [Off]? If it is set to off, you
cannot turn the drive power on without starting up Windows.
In the following cases, finalize the recording on the DVD recorder.
• When the program was recorded in DVD-R/RW in video mode.
• When the program was recorded in DVD-RW in VR mode.
Disk Operations
Standby / Hibernation Function (continued)
The computer does not
resume
Takes time to resume
Did you disconnect the AC adaptor or the battery pack while the computer was in
standby mode? If the computer's power supply is disconnected while the computer is in
standby mode, all unsaved data will be lost.
Did you slide the power switch and hold it for four seconds or more? If you slide the
power switch and hold it for four seconds or more, the power will be turned off forcibly. In
this case, all unsaved data will be lost.
If the [CD/DVD Drive Power] is set to [Off] in the [Main] menu of the Setup Utility, it
may take about 20 seconds to resume from hibernation mode while a disk is set in the
DVD-ROM & CD-R/RW drive. Wait for a moment.