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TROUBLESHOOTING
Solving wash problems
PROBLEM POSSIBLE CAUSES WHAT TO DO
Dye transfer. Coloured items not washed
separately from white/light
coloured items.
Remember to separate whites and
colours.
New or non-colourfast items
not washed separately.
Wash non-colourfast items separately
and select ‘Cold’ wash temperature.
Wet items have been left
sitting for too long.
Remove items from washer as soon
as the cycle is finished, or if items are
not to be removed from the washer
immediately select ‘Wrinkle Free’.
Wash temperature. Consider the wash temperature
you select for your coloured items.
Lower the temperature if you are
concerned.
Black or grey
marks on clothes.
Correct amount of
detergent.
Ensure the correct dose of
detergent is used for the load size
and soil level (refer to page 23).
Washer needs to be
cleaned.
Empty the machine and complete a
‘Drum Clean’ cycle (refer to page 30).
Tangling. Items not sorted correctly. Separate larger items from smaller
items.
Washer loaded incorrectly. Load items loosely and individually
into the washer (ie not folded).
Incorrect cycle for load type
selected.
Use the ‘Easy Iron’ cycle to wash
shirts.
Washer overloaded in terms
of its capacity or the cycle
selected.
Try washing average to smaller load
sizes.
Delicate items. Wash pantyhose, bras and any other
delicate items prone to tangling in a
mesh laundry bag.
Contact a Fisher & Paykel service technician if a problem persists.