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TROUBLESHOOTING
Solving operating problems
PROBLEM POSSIBLE CAUSES WHAT TO DO
Cycle time
longer than
usual/Inaccurate
time reading/
Adjustment of
time remaining
during cycle.
Wash time is approximate. Wash time may be influenced by a
number of factors (refer to page18).
Low water pressure or
flow rate.
Ensure that inlet hose filters are not
blocked.
Out of balance or
oversudsing.
Recovery from out of balance or
oversudsing will extend cycle time
(refer to page 19).
Washing a large load. Be aware that it will take longer for
the machine to fill.
Selecting various options. Be aware that some options will
extend cycle time.
Detergent or
fabric softener
remaining
in detergent
dispenser at the
end of the cycle.
Detergent drawer not
properly closed or was
opened part way through
the cycle.
Ensure the detergent dispenser
drawer is fully closed at the start
of the cycle and remains closed
throughout the cycle.
Dirty or blocked detergent
dispenser.
Clean the detergent dispenser (refer
to page 30).
Liquid sitting at the ‘Max’
level at the end of the
cycle indicates a blockage.
Clean the fabric softener dispenser
(refer to page 30).
Dispenser over loaded
with detergent.
Clean out remaining detergent
and refer to page 23 for dosing
information.
Washing very wet
at the end of the
cycle.
Cycle selected not
appropriate.
Particularly short or delicate cycles
have shorter spins which can result in
wetter washing at the end of the cycle.
Incorrect spin speed for
load selected.
Select a faster spin speed
An out of balance load
has occurred.
The washer compensates for the
out of balance by using a lower spin
speed, to reduce noise and potential
damage to itself.
Vibrating. Transit bolts left in place. Ensure transit bolts are removed prior
to use of the machine (refer to page 6).
Washer may not be level. Ensure washer is installed on an
appropriate surface and levelled
correctly (refer to page 8).
Load is out of balance. Wash an average sized load rather than
a smaller load or a single item. Washing
one item at a time is not recommended
as it is difficult for the washer to
balance a single item during spin.