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TROUBLESHOOTING
Solving wash problems
PROBLEM POSSIBLE CAUSES WHAT TO DO
Creasing. Washer overloaded. Do not overload washer.
Incorrect cycle for load
type.
Use the ‘Easy Iron’ or ‘Handwash’ cycle
for creasable items.
Spin speed too fast. Select a slower spin speed.
Wet clothes left in
washer or laundry basket.
Laundry left sitting wet is more likely
to crease. If not removing clothes
from washer immediately at end of
cycle, select the ‘Wrinkle Free’ option
(WH7060P and WH8060P models
only). Do not leave wet washing sitting
in a washing basket.
Wash temperature too
hot for load type.
Select a lower wash temperature. Check
items care label for correct care.
Items not sorted
correctly.
Sort load so that items of similar weight
are washed together (refer to page 20).
Poor soil
Removal.
Incorrect wash cycle
selected.
Select a wash cycle that is appropriate
for the amount of dirt (refer to pages
24 and 25).
Insufficient detergent. Ensure the correct dose of detergent
is used for the load size and soil level
(refer to page 23).
Washer overloaded. Ensure the washer is not overloaded
in terms of its capacity or the cycle
selected (refer to pages 24 and 25).
Items require a longer
wash time.
Select a higher soil level option if
available (WH7060P and WH8060P
models only).
Load was particularly
dirty.
Select ‘Pre Wash’ for particularly dirty
loads (refer to page 27).
Items not sorted
correctly.
Wash heavily and lightly soiled
garments separately.
Washer dirty from
previous wash.
After washing particularly dirty clothing,
we recommend putting the washer
through a ‘Rinse’ cycle after the load
has been removed, to wash away any
remnants of dirt and to prevent it
contaminating future washes.
Incorrect wash
temperature selected in
relation to the type of
soil.
Select a wash temperature suitable for
the type of soil, eg warm for greasy soils,
cold for muddy soils. Increasing the wash
temperature generally improves soil
removal and overall wash performance.