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36
TROUBLESHOOTING
The following is a list of problems you may encounter when using this appliance and
some suggestions that may help to correct the problem. If you still have problems,
please contact your Fisher & Paykel service technician.
Solving operating problems
PROBLEM POSSIBLE CAUSES WHAT TO DO
Pressing
does not turn on
machine.
Power not switched on at
the wall.
Check power is switched on at the
wall.
Household power supply
fault.
Turn off power at power point.
Unplug washer. Wait 60seconds,
plug back in, switch power on and
try again.
Touching
does
not start the fill.
Washer door not closed
properly.
Open and reclose door.
The washer is waiting for a
command from you.
If
is flashing then the washer is
waiting for a command from you.
The washer has detected a
fault.
Check if a code is being displayed
on the panel. (Refer to pages
33 – 34).
Hot and cold taps not
turned on.
Check that both hot and cold
taps are turned on (if using cold
inlet only ensure inlet valve cap is
installed on the hot valve on the
machine).
Hot and cold taps
not connected to the
corresponding valve on the
machine.
Check the cold tap is connected to
the cold valve on the machine and
the hot tap is connected to the hot
valve.
Blocked hose filters. Check the tap end of the inlet hoses
for blockages.
Inlet hose leaking, twisted
or damaged.
Check the inlet hose for leaks or
damage. Check that the inlet hose is
not twisted.
Faulty water supply. Check taps that aren’t connected to
the machine are working.
Delay start maybe set. Refer to page 28.
Washer stops
working mid
cycle.
The washer has detected a
fault.
Refer to pages 33 – 34.
Power or water failure. Check the power and/or water is
working correctly.
Washer has been paused.
Touch the
button to continue.
Too many suds. Washer is waiting for suds to
dissolve before continuing the cycle.