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RS3100007 Rev. 0 B–12
Trouble Shooting (cont'd)
TOPIC POSSIBLE CAUSE SOLUTION
WATER
Wash load too wet after spin
Overloaded wash tub Do not overload washer.
Unbalanced load Rearrange load to allow proper spin.
Kinked drain hose Straighten drain hose.
Water enters slowly or does
not enter washer
Inadequate main water supply
Check water pressure at another faucet in house. Wait for
water supply and pressure to increase.
Water supply faucets partly closed Fully open hot and cold water supply faucets.
Water being used elsewhere in house
Water pressure must be at least 20 psi (138 kPa). Avoid
running water elsewhere when washer is filling.
Clogged water inlet filters
Disconnect water fill hoses from faucet. Clean and
reposition screen filters. Reconnect water fill hoses.
Kinked water inlet hoses Straighten hoses.
Water level does not cover
clothes
Incorrect water level/load size selection Select higher water level/load size. Add water by turning
selector to RESET and back to larger load size.
Overloaded wash tub Do not overload washer. Largest dry load level should not
be higher than bottom of fabric softener dispenser or top of
agitator.
Warm or hot water not hot
enough
Water heater temperature set too low; water
heater too far from washer
Use candy/meat thermometer to measure hot water
temperature at nearby faucet. Water temperature should
be at least 140°F (60°C). Adjust water heater as
necessary.
Hot water being used elsewhere in house Avoid using hot water elsewhere before or during washer
use, or there may not be enough hot water for proper
cleaning. If problem continues, enlarge capacity of hot
water system, or use for only one application at a time.
Water drains slowly or does
not drain
Drain hose kinked or clogged Clean and straighten drain hose.
Water leaks
Loose fill hose connections Check and tighten all hose/faucet connections. Install
rubber sealing washers provided.
Clogged drain pipes Unclog drain pipes. Call plumber if necessary.
Changed water levels during fill
Always use RESET on water level switch when changing
water level. Do not hold switch at RESET; return switch to
desired load size.
Oversudsing Use less detergent.
Incorrect wash and rinse
temperatures
Hot and cold water hoses connected to
wrong supply faucets
Check hose connections. Connect hot water hose to hot
water faucet; connect cold water hose to cold water faucet.
Water enters washer, but tub
does not fill
Incorrect standpipe height for drain hose Recommended standpipe height is 36” (91.44 cm); for low
standpipes, install Siphon Break Kit (part #562P3). See
Installation Instructions
for details.