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Troubleshooting
Communications Problems
23063L-001 Rev. 2 6/21/2004 RXiIIIPlus User Guide 107
The printer fails to
calibrate or detect the top of
the label.
The printer was not calibrated
for the label being used.
Perform the calibration procedure in CANCEL
Self Test on page 109.
The printer is configured for
continuous media.
Set the media type to non-continuous media. See
Setting Media Type on page 45.
The driver or software
configuration is not set
correctly.
Driver or software settings produce ZPL
commands that can overwrite the printer
configuration. Check the driver or software
media-related setting.
Table 13 • Communications Problems (Continued)
Problem Possible Cause Recommended Solution