Troubleshooting
LCD Error Messages
23063L-001 Rev. 2 6/21/2004 RXiIIIPlus User Guide 103
HEAD COLD
Caution • An improperly connected printhead data or power cable can
cause this error message. The printhead can still be hot enough to cause
severe burns. Allow the printhead to cool.
The printhead is under
temperature.
Continue printing while the printhead reaches the
correct operating temperature. If the error remains,
the environment may be too cold for proper
printing. Relocate the printer to a warmer area.
Printhead data cable is not
properly connected.
Caution • You must turn off the printer before
performing this procedure. Failure to do so can
damage the printhead.
1. Turn off (O) the printer.
2. Disconnect and reconnect the data cable to the
printhead.
3. Ensure that the cable connector is fully inserted
into the printhead connector.
4. Turn on (I) the printer.
Electrostatic Discharge Caution •
Observe proper electrostatic safety
precautions when handling any static-
sensitive components such as circuit
boards and printheads.
OUT OF MEMORY
There is not enough memory to
perform the function shown on
the second line of the error
message.
Turn the printer off then back on to clear memory,
and try to print again. If the error recurs, there is
insufficient memory for the label length,
downloaded fonts or graphics, and images.
Ensure that the device, such as Flash memory or
PCMCIA card, is installed and not write-protected
or full. See Memory Cards on page 83.
Electrostatic Discharge Caution •
Observe proper electrostatic safety
precautions when handling any static-
sensitive components such as circuit
boards and printheads.
Ensure that the data is not directed to a device that is
not installed or available.
Table 11 • LCD Error Messages (Continued)
LCD Possible Cause Recommended Solution
