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11. Technical Assistance
11.1. Parts Department
Call toll-free 7am–5pm CST
[
800
]
423-3183 or call
[
630
]
595-1060, Fax [630] 475-7005
The ACS Customer Service Group will provide your company with genuine OEM quality
parts manufactured to engineering design specifications, which will maximize your
equipment’s performance and efficiency. To assist in expediting your phone or fax
order, please have the model and serial number of your unit when you contact us. A
customer replacement parts list is included in this manual for your convenience. ACS
welcomes inquiries on all your parts needs and is dedicated to providing excellent
customer service.
11.2. Service Department
Call toll-free 8am–5pm CST
[
800
]
233-4819 or call
[
630
]
595-1060
Emergencies after 5pm CST, call
[
847
]
439-5655
We have a qualified service department ready to help. Service contracts are available for
most products.
11.3. Sales Department
Call
[
630
]
595-1060 Monday–Friday, 8am–5pm CST
Our products are sold by a world-wide network of independent sales representatives.
Contact our Sales Department for the name of the sales representative nearest you.
11.4. Contract Department
Call
[
630
]
595-1060 Monday–Friday, 8am–5pm CST
Let us install your system. The Contract Department offers any or all of these services:
project planning; system packages including drawings; equipment, labor, and
construction materials; and union or non-union installations.
