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Problem Possible cause Remedy
The programme
selector light ring is
not lit up.
The machine has switched off the light ring to save
energy. To switch the light ring back on again: press one
of the additional option buttons or turn the programme
selector.
Large residues of
detergent remain in
the dispenser
drawer.
The water supply
pressure is too low.
– Clean the filter in the water
inlet system.
– It may be useful to press
the Water plus button.
Washing powder used
with water softener tends
to become sticky.
Pour washing powder into the
dispenser before adding any
water softener.
Fabric conditioner
is not completely
dispensed or too
much water
remains in the §
compartment.
The siphon is either
incorrectly positioned or
clogged.
Clean the siphon, see
“Cleaning and care –
Cleaning the detergent
drawer”.
Liquid detergent
does not give the
required result.
Liquid detergents do not
contain bleaching
agents. They do not
remove fruit, coffee and
tea stains
– Use a general purpose
washing machine powder
containing a bleaching
agent.
– Pour stain removers into
compartment j of the
dispenser drawer and
liquid detergent into a
dispenser ball.
– Never put stain removers
and liquid detergent
together in the dispenser
drawer.
Problem solving guide
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