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Please contact your nearest John Lewis
branch who will give you details of your local
Service Force Centre. The engineer will carry
out the door reversal at your cost.
Repairs - after sales service
If the unlikely event of your appliance requiring
service, or if you wish to purchase spare parts,
please contact our extended warranty
administrators by telephoning: 0870 010
7887 They will give you details of your local
Service Force Centre.
Before calling out an engineer, please ensure
you have read the details under the heading
“What to do if…” . When you contact your
local repair agent you will need to give the
following details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of fault.
4. The purchase date (found on your
receipt).
5. The model and serial number of the
appliance (found on the rating plate - see
picture).
So that you always have these numbers at
hand, we recommend that you make a note
of them here:
Mod.: ...............................................................
PNC: ................................................................
S.No.: ...............................................................
Your dryer is covered by a 3 year parts and
labour guarantee (see separate details given at
point of sale). Please retain your purchase
receipt safely for the service engineer to verify
the purchase details.
Spare parts
An authorised service engineer should service
this product and only genuine spare parts
should be used.
Under no circumstances should you attempt
to repair the machine yourself. Repairs carried
out by inexperienced persons may cause
injury or serious malfunctioning. Contact your
local repair agent by telephoning:
0870 010 7887
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